Refund Policy

Lifetime Access purchases

New purchases of The Text App are one-time payments for Lifetime Access. The price and payment details are shown before you pay at Stripe checkout. Lifetime Access uses your own OpenRouter API key for AI features; OpenRouter charges are separate.

If your purchase or access did not work as expected, contact hi@thetext.app with the email used for your account and the date of purchase. We will review the issue and any refund request. This policy does not limit any cancellation, withdrawal, or remedy you have under applicable law.

Existing subscriptions

Subscriptions sold before the move to one-time payments remain supported through their current billing periods. If you are dissatisfied, you can request a refund within 7 days of the start of your subscription by emailing hi@thetext.app. As stated in the subscription policy when sold, the refund amount may be reduced by the cost of AI services used during that period.

You can manage or cancel an existing subscription from your account billing page. Access continues until the end of the current paid billing period. Your rights under applicable law still apply.

For questions about a payment or refund, contact hi@thetext.app.